Poor signal speed since upgrade
<p>Currently upgraded to a red premium+ package and then my network speed dropped. Reported it to call centre more than 3 times. All they say is we will look into in. This is unacceptable for having a top of the range contract and device and not being able to send even a message via whatsapp messenger regardless of connected to lte</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team