POOR SIGNAL ref number 1 - ***

I posted my complaint on 5Feb, you rep**** on 6 Feb, called me on 7 Feb and sent me a ref number on 8Feb, stating that you escalated my query with your Solution Experts. When i was called on 7Feb i was told that they will get back to me in 7 WORKING DAYS. Well its now past 7 days and still nothing. It just shows that you are OVER SELLING yourselfs with ads like "POWER TO YOU" , THE FUTURE IS EXCITING, READY? , and best of all " SOUTH AFRICA'S LEADING CELLULAR NETWORK" ETC, ETC................................. All just marketing slogan's, you can not even live up to that nor can you contact a customer in the time you said, SO THANKS FOR NOTHING VODACOM.