LL
Luisa L
1 reviews | Active since Apr 2019
08 Apr 2019, 17:03
Poor signal ignored complaint
I live and work in Moreleta Park, Pretoria East. I have been complaining Customer Care about my cell phone reception for over 6 months. They have promised to send a technician to test and install a booster for better reception. Up to date all they do is make empty promises. My business call are being dropped everyday and it takes 10 minutes to connect to any number and my business is being affected by this. And on top of this I am on a Top package with Vodacom for the past 17 years. I am seriously considering changing to MTN very soon!!
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Replies (1)Vodacom's replyOfficial
09 Apr 2019, 06:34 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 06:34
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
