NvdW
Nelia van der Westhuizen
1 reviews | Active since Jan 2012
09 Sept 2020, 10:59
Poor signal due to no service of towers
PLEASE PLEASE PLEASE service the towers around Witbank and Middelburg especially the ones in the rural areas as the signal is so useless the past month that even with routers everything keeps hanging (freeze) every few seconds and it makes it very difficult to do any bank transactions. 4G is nonexistent here and I have 2 boosters which antennas points to 2 different towers and it is still useless.
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Replies (2)
Vodacom's replyOfficial
09 Sept 2020, 13:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 13:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NvdW
Nelia van der Westhuizen's updateReviewer Update
21 Sept 2020, 11:40I don't have time to answer all your questions which I am certain are designed just to make us not wanting to continue with the complaint. You have all the info on your system about the towers which I refer to as I have been complaining numerous times and the routers' info should be on your system. To answer the other questions in short, it was various phones like 2 LG's, 2 Hauwei P30's, a Vodacom router and a Samsung S9 phones as well as Ipad pro and Ipad 6 and Ipad tab A with various sim cards. The problem has been going on for WEEKS and it is a weak signal - what more description than my above description do you want????
NvdW
Nelia van der Westhuizen's update21 Sept 2020, 11:40
Reviewer Update
I don't have time to answer all your questions which I am certain are designed just to make us not wanting to continue with the complaint. You have all the info on your system about the towers which I refer to as I have been complaining numerous times and the routers' info should be on your system. To answer the other questions in short, it was various phones like 2 LG's, 2 Hauwei P30's, a Vodacom router and a Samsung S9 phones as well as Ipad pro and Ipad 6 and Ipad tab A with various sim cards. The problem has been going on for WEEKS and it is a weak signal - what more description than my above description do you want????