Poor signal
I recently moved to the Albertsdal area and now have very poor signal. I can barely make and receive phone calls. Normally, no one can get through to me. When they do get through, we cannot hear each other. I have informed Vodacom of this issue and after several phone calls, nothing has been rectified. The knock on result of this signal problem is that my Lte router with vodacom also has very poor signal. No one seems to be able to fix this problem. So why am I paying for a contract?
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Replies (2)
Vodacom's replyOfficial
12 Jul 2020, 16:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2020, 16:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
03 Aug 2020, 10:24So the response:
2 options
Wait until the issue is solved 2 years from now or switch providers.
Well done on your out of the box thinking, Vodacom.
2 options
Wait until the issue is solved 2 years from now or switch providers.
Well done on your out of the box thinking, Vodacom.
's update03 Aug 2020, 10:24
Reviewer Update
So the response:
2 options
Wait until the issue is solved 2 years from now or switch providers.
Well done on your out of the box thinking, Vodacom.
2 options
Wait until the issue is solved 2 years from now or switch providers.
Well done on your out of the box thinking, Vodacom.