1 reviews | Active since Nov 2012
Poor signal but they call themselves as best
Me and my girlfriend have logged two calls with Vodacom for poor network at Alexandra JHB. Vodacom technician had call for the first call and tell us they are well aware of the issue but they need to install new towers but not sure when, it can take a year. <br> <br> Second call Technical Manager called me and tell me that they issue is out of Vodacom's hand because there is a third party company involved which is helping them to install those towers but they cannot give their client like myself an end date for this problem. we miss a lot of calls when we are at home and you have to wait for signal all the time when you want to make calls. It is painful. <br> <br> I'm now thinking of moving to another network provider with all my family members.
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
