Poor signal - but no discount
<p>I have been with Vodacom for many many years. Being a loyal customer does not count, so I believe one should go where you get service. And this is not at Vodacom.</p> <p>We've been experiencing very bad signal for several months now. This is for cell phones and internet connection. I decided to call Vodacom and discuss this with them. They said that they will get someone to contact me and to also sent a person to come and do tests to determine the quality of the signal. This call was made on 05 June 2017. Up to now nothing happened. We still battle with signal on our phones and with internet connection. Vodacom does not care about their customers. All they are interested in is the money you pay every month. So, as soon as my cell phone contract is due for renewal I will be looking for a new network for both my phones and internet.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hello to the Vodacom Consumer Team
I once again stress the point that Vodacom is not really interested in wether their customers are happy with the deal they pay for. And should one customer go to another service provider they could not care. I have launched my first complaint by telephone on 05 June 2017. I have commented on Hello Peter about the lack of response to my telephone conversation more than a week ago, and still no response. If I look at comments from other customers on Hello Peter I can clearly see how much Vodacom care about customers. ABSOLUTELY NOTHING!!!
Hello to the Vodacom Consumer Team
I once again stress the point that Vodacom is not really interested in wether their customers are happy with the deal they pay for. And should one customer go to another service provider they could not care. I have launched my first complaint by telephone on 05 June 2017. I have commented on Hello Peter about the lack of response to my telephone conversation more than a week ago, and still no response. If I look at comments from other customers on Hello Peter I can clearly see how much Vodacom care about customers. ABSOLUTELY NOTHING!!!
Today is 05 July 2017. A whole month since I launched my first complait about the bad signal in our area. Say no more about service delivery. It is like a very bad disease in our country.
Today is 05 July 2017. A whole month since I launched my first complait about the bad signal in our area. Say no more about service delivery. It is like a very bad disease in our country.