BK
Bernard K
1 reviews | Active since Oct 2018
10 Jan 2023, 21:33
Poor signal
Really vodacom!!! This isn't my first time complaining about *** signal in Rustenburg and I'm getting frustrated for paying my contract each month for poor network!!!!!!!!! Please sort out the signal problem. Its 5G network but its like you're connected on no network at alllll.
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Replies (2)
Vodacom's replyOfficial
11 Jan 2023, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BK
Bernard K's updateReviewer Update
12 Jan 2023, 21:40Problem still not sorted!!!!, Vodacom is really fast to deduct money each month for contract but there's no signal. So now I have to pay the full amount for *** signal! This is honestly not right. I think I must stop my debit order to Vodacom until my signal is fixed. Because now I'm paying for a service I don't get and its not just my problem it's the whole town. Everyone is complaining and I'm considering it to cancel my Vodacom contracts as soon as possible!
BK
Bernard K's update12 Jan 2023, 21:40
Reviewer Update
Problem still not sorted!!!!, Vodacom is really fast to deduct money each month for contract but there's no signal. So now I have to pay the full amount for *** signal! This is honestly not right. I think I must stop my debit order to Vodacom until my signal is fixed. Because now I'm paying for a service I don't get and its not just my problem it's the whole town. Everyone is complaining and I'm considering it to cancel my Vodacom contracts as soon as possible!