LH
Leigh H
1 reviews | Active since Dec 2018
25 May 2020, 17:24
Poor signal
I have a signal issue, I only get internet when I am in a 4G+ area, any other signal strengths I get nothing. I have a contract with Vodacom but I can't use the data properly. YouTube videos at 240p quality take ages to load, calls get dropped if I move into a different part of my small house. This is meant to be the best 4G network in South Africa, I think not.
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Vodacom's replyOfficial
26 May 2020, 07:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 May 2020, 07:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team