Poor signal and unusable services

this has been an problem running for a while. I first made an complaint about the poor signal strewth on 04 Dec 2017 at 11:46 am on the hello peter platform. I did receive an call explaining how they would fix the issue but nothing has happened since. Vodacom is an premium service provider at an premium price and yet the service that has been received is extremely poor, almost unusable. I request that vodacom contact me asap to resolve the issue and bring forth an plan to fix this issue. thanks konradt