1 reviews | Active since Nov 2017
Poor signal a nightmare
The reception in the area I am are exceptionaly poor. We are suppose to heve 3g but you are lucky to have any. Since October this year I have tried to get Vodacom to attend to my problem. All I can show is seven ref numbers and a number ********** 458 who never answers the phone.
Our problem is that we do not have any signal or poor. That is how it goes. I have provided my gps co ordinates, phone numbers and everything requested but vodacom does nothing. I think poor service is to good a word for this company. They are definatetly feeling nothing for clients.
I think im also going to get the "we noticed your unhappy and someone will call you" message just so that everyone on this page wil feel better.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
