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Asif L
1 reviews | Active since Oct 2014
19 Apr 2022, 23:06
Poor Signal
Dear Vodacom
I'm writing this in response to the poor network signal that we continue to receive everytime we have loadshedding. You have removed the Vodacom signal tower right from our door step in Roshnee and moved it to somewhere in the bushes where we can't get any signal at all when loadshedding kicks in. I'm a user of Vodacom for more then 20years, you pushing me towards an alternative network provider as this poor signal of yours has inconvenienced me as well as hundreds of Vodacom users in my community. I am seriously considering moving on.
Hope to hear from you asap
Kind Regards
Loyal Vodacom User
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Replies (2)0
Replies (2)Vodacom's replyOfficial
20 Apr 2022, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2022, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Asif L's updateReviewer Update
09 May 2022, 17:54Still waiting for feedback on this reference number
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Asif L's update09 May 2022, 17:54
Reviewer Update
Still waiting for feedback on this reference number
