Poor Signal

To: Vodacom Engineering or Towers<br> <br> Late last year(2015). I upgrade my phone to LTE phone and activated 4G. to my surprise I can even access 3Gor 4G in my home, but am next to a tower.<br> <br> Why did they sell me a 4G phone , while the coverage map shows something different?. I tried to report this problem via customer call centre. where the response is \We check your line switch off your device it will be fixed\". bull. <br> <br> Send a technician to come and check why a suburb in Pretoria can have signal problems, is not like am in a rural area. or refund me since i don't enjoy a 4G coverage <br> <br> <br> "