JR
Jim R
1 reviews | Active since Oct 2018
07 Jan 2020, 13:14
Poor show by VODACOM
Signed up for fibre in September 2019 on the special deal offer of 100Gigs free LTE data. Modem was delivered without the ****le and SIM card and I've being trying since than to now to obtain these missing items and the fibre is still not installed thanks to DIGIWORKS/VODACOM. The representive RICKY OF VODACOM IS JUST FULL OF PROMISES AND NO ACTION. SHAME ON YOU VODACOM AND DIDI WORKS.
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Replies (2)
Vodacom's replyOfficial
07 Jan 2020, 14:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2020, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JR
Jim R's updateReviewer Update
07 Jan 2020, 17:48You guys never called back from the same complaint on the 17th December, I don't believe you will contact me this time either.
JR
Jim R's update07 Jan 2020, 17:48
Reviewer Update
You guys never called back from the same complaint on the 17th December, I don't believe you will contact me this time either.