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Yugen G
1 reviews | Active since Jun 2022
20 Jun 2022, 18:45
Poor Sevice Vodacom Home LTE
For the month of June, my line has been disconnected until 8th June 2022, it was the connected for 4 days then disconnected on Sunday the 12th June. I called and got it reactivated on the 13th June. it has been disconnected again 14th June 2022. I called and got it reconnected on the 17th June and today the 20th June its disconnected again. What is the problem Vodacom???????
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Replies (3)
Vodacom's replyOfficial
21 Jun 2022, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2022, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Yugen G's updateReviewer Update
21 Jun 2022, 11:29Can I get feedback as to why this is happening so frequently? i have been without connection for half the month of June
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Yugen G's update21 Jun 2022, 11:29
Reviewer Update
Can I get feedback as to why this is happening so frequently? i have been without connection for half the month of June
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Yugen G's updateReviewer Update
23 Jun 2022, 16:30Once again disconnected. Can someone please call me. I shouldn't be charged for June since I've been online almost all month. And all my time and airtime used to try and get the call centre to reconnect me
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Yugen G's update23 Jun 2022, 16:30
Reviewer Update
Once again disconnected. Can someone please call me. I shouldn't be charged for June since I've been online almost all month. And all my time and airtime used to try and get the call centre to reconnect me