JZ
Jacques Z
1 reviews | Active since Jun 2014
07 Dec 2022, 07:45
Poor servise
After about 3 years with Vodacom Fibre I cancel my line with Vodacom because at least weekly I must contact them to reconnect/restart my line, After I cancel my contract, the trouble started, The 30 day waiting period, now about every second day I must contact them to restart/reconnect me, and its takes every time about 15 minute to call in, 15 minutes to swith of the router and line and wait that everything is up and running.
Its services is just poor
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Replies (1)Vodacom's replyOfficial
07 Dec 2022, 10:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2022, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
