DS
Desree S

1 reviews | Active since Aug 2016

31 Aug 2016, 13:38

Poor services ... porting of number still waiting almost 4 weeks later

<p>It is taking Vodacom Three and half weeks to port number a prepaid number to contract. The staff of Vodacom The Glen consitantly lie that it would by COB or the next morning...lol three and half weeks later I am still waiting for the "next day." </p> <p> </p> <p>This has affected my working and personal interaction with both clients and family to cost cost to Voadcom. Even tried taking the matter to Vodacom Head office, what a laugh no joy from there either.</p> <p> </p> <p>A company that claims to provide such effient service is unable to Port a prepaid number in 42 hours.</p> <p> </p> <p>I am totally disappointed in the service from Vodacom, espcially the lies and no sense of responsibilty.</p>

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Replies (1)
Vodacom
Vodacom's reply31 Aug 2016, 15:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team