Poor services from Vodacom collection department

My account was hand over to Vodacom Legal. I did not receive much communication from them, My last statement I received was zero. Now I have two numbers that has been removed from there system *** & ***. I have made payments as per there request but the numbers is still not activated. Payments done on 17/6/2024 & 18/6/2024.

They said 24 hours then it will be activated. That was on the 18th today is the 25th. All I here is stories on when it will be activated. Today they say I just have to wait.

My cell no *** is also blocked from there system as well as my ID number. How can they do that. I have forward I email to them as well. Know I am waiting for a answer.

I hope you can help me MC du Preez, *** ***762