Poor services from Vodacom

I write this with a heavy heart the ill treatment from my network Vodacom is lower than low. They have blocked my phone after I made a payment arrangement that they agreed. I was given temporary network access then they turned it off again. I am unable to make or receive calls &messages. I have been calling for the past 3 DAYS NOBODY CALLED ME BACK on *** b/c my cell number *** is blocked. I've been my profile has been handed over without my knowledge this is NOT FAIR I WAS NOT ADVISED AND NOBODY IS TAKING ACCOUNTABILTY I AM TRYING TO FIX MY ACCOUNT WITH VPDACOM BUT NOBODY IS HELPING ME!!!