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Leon C
1 reviews | Active since Feb 2019
23 Jun 2021, 14:28
Poor services from vodabucks
Lat year December we bought earbuds for my son for Christmas,from the start one was not working ,we contacted the vodabucks store from were we ordered it on line,since then promises was made to either refund or change the earbuds,since then we are been ignored after many contact sessions -we have paid for a product that was broken from the start and after we have spend a lot of money on phone calls we are still struggling
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Replies (2)
Vodacom's replyOfficial
23 Jun 2021, 18:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2021, 18:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LC
Leon C's updateReviewer Update
25 Jun 2021, 10:52Good Day ,thank you for the reply,but unfortunately this is the only assistance that I will get from Vodacom,I am still awaiting the consultant to contact me???
LC
Leon C's update25 Jun 2021, 10:52
Reviewer Update
Good Day ,thank you for the reply,but unfortunately this is the only assistance that I will get from Vodacom,I am still awaiting the consultant to contact me???