CL
Christine L

1 reviews | Active since Apr 2020

14 Apr 2020, 14:06

Poor services

With repeated calls to Vodacom customer care my problem remains unsolved. I even spoke to a supervisor last week and to thus day I have not even received the reference number or any feedback. You feel completely powerless... Can such a large company be so ***********?? Specially if supervisors also can't help you.....

0
Replies (1)
Vodacom
Vodacom's reply14 Apr 2020, 14:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team