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Patricia M

1 reviews | Active since Jan 2021

19 Feb 2026, 22:15

Poor services

Poor misleading services and price increase with change of policy, unhelpful advisors and no resolution to my queries logged for the past 2 months

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Replies (2)
Vodacom
Vodacom's reply20 Feb 2026, 07:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Patricia M's update10 Mar 2026, 21:13
Reviewer Update
Vodacom has put me in arrears and impacting my credit report because of their fault and poor services, I really need help to sort this out asap.
Cannot even get help from the call centre staff