Poor Services

Dear Vodacom, I activated a USSD data package on my number, and then had an endless struggle to have it canceled. I phoned Vodacom, visited several stores, and followed instructions on the Internet, to no avail. I then phoned client services who sent my request to another department following which I received a message that my request to deactivate the Data Bundle cannot be submitted because my account is in arrears. My account is in arrears because of the troubles I experienced in having it canceled. I WILL NOT PAY VODACOM A CENT FOR THIS. Check your records, the arrears amount is the USSD data only which I have been trying to cancel!!! If the arrears amount is not canceled and the Data Bundle is also canceled, I will cancel my Vodacom line!!!