<p>hi last night at 20:33 I trades in my talking points for data and the amount of 50 talking points were deducted and I have spoken to the first consultant and I was told that I used the internet and used the data bundle the reason for me opening the browser to see if the data bundle had been activated and the browser kept on up bringing up a page that says I cant open use the internet cause I was out of data and I called the call centre at 9:30 and was told that I was going to be called at 10:00 to sort out the problem and I wasn't called back at 10:00 and I calls again 10:42 and I've spoken to a consultant and my phone went off and I called again and the problem wasn't solved and I'm not satisfied with the poor service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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