Poor Services

Dear Vodacom<br> I have been trying to get hold of the cancellation department for two days, spending two hours without getting hold of the agent. <br> On 29 March 2016, I upgraded my contract to Flexi 150. I was told that I will get 500mb and 150 airtime for R110.00 is a promotion data will be activated with immediate effect on the 29 March 2016. I never received such data when I call Vodacom call centre, I was advised that the option I choose does not have data.<br> At 08:53 (***) of 01 April 2016, after several attempts, I manage to find an agent called Lelo, he put me on hold for over 15 minutes without giving me feedback, a call was drop.<br> I want to cancel upgrade of flexi 150 and activate Smart S.<br> Regards,<br> Nelson<br> ***<br>