Poor Services

<p>We changed our owner Jacques Jamneck's existing Vodacom account to a Red VIP business account around November last year. This was a struggle from day one. The contract only became active on the 1st of February this year. In this time, his phone was not working for about a week, he could only receive calls, not make any. Vodacom has also been trying to debit is account for large amounts ever since. He contacted Vodacom to sort out the problem, but no one was able to assist him. He emailed them, responded on sms's received from Vodacom, asking them to call him to sort out the problem, with no luck. At this stage the company is only using Vodacom as service supplier, for our broadband, telephone lines as well as 2 Red VIP accounts. He is now going to close his account with Vodacom as they tried to debit his account with the amount of +- R19 000.00 yesterday. We need someone to sort out this problem. Please also note that both the VIP accounts have been billed since February and are being paid per debit order every month. We cannot understand where the account comes from that Vodacom is trying to debit from Mr Jamneck's account </p> <p> </p>