GD
Gerrit D
1 reviews | Active since Jan 2023
12 Jan 2023, 12:46
Poor Service/No service
I have been struggling with the vodacom call center to change the addres on my bill for months now. I have been a loyal Vodaom cusotmer for more than 10 years, and I really cannot see why it is so difficult to change the address on my bill. SARS will not accept this bill against a claim for office expenses since it has my old address.
Please fix!
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Vodacom's replyOfficial
12 Jan 2023, 13:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2023, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team