GS
Gerhard S
1 reviews | Active since Dec 2019
12 Dec 2019, 20:11
Poor service***
Poor service. 14 days and counting for black friday deal purchase to be activated on account. No feedback. Can not give reason why.Purchuse shows succefull on app? Poor poor service.....
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Replies (2)
Vodacom's replyOfficial
13 Dec 2019, 07:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2019, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jan 2020, 09:41Dear Gerhard,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jan 2020, 09:41
Official
Dear Gerhard,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,