1 reviews | Active since Jan 2018
POOR SERVICE & ZERO FEEDBACK
After calling Vodacom twice on Thursday I was told that all systems were down and they would definitely call me back to resolve my query. To date I have had no call back whatsoever even though I was assured this would transpire. Furthermore I have sent numerous emails to Vodacom Business about this issue with ZERO response. I find it totally unaccpetable that one has to spend time on correcting Vodacom errors and then they make it SO difficult even thought it is their error.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
