POOR SERVICE Your customers are definitely not VALUED

Good Day

Please advise how can i get hold of management as per their call centre management does not take calls, below is all emails sent to vodacom for assistance. When will this matter be addressed. All documents requested were forwarded and still no response. All Vodacom does is transfer their clients from pillar to post. No 1 in Vodacom knows can assist And lets not forget the Trisha Chetty that does not exist at Vodacom!!!!!! This is ridiculous Your customers are definitely not VALUED Regards Yusuf Lockhat ********** From: Yusuf Lockhat ********** Date: Monday, 14 August 2017 at 09:57 To: ********** ********** Cc: Masooda Sallie ********** Javed Hoosen ********** Subject: FW: EC-0CW8-2J6Z3Z Debit Order Cancellation From: VBS ADMIN ********** on behalf of VBS ADMIN ********** Date: Tuesday, 08 August 2017 at 09:29 To: Yusuf Lockhat ********** Subject: EC-0CW8-2J6Z3Z Debit Order Cancellation Dear Valued Customer,

This is an automated response that we have received your email. Your reference number is: EC-0CW8-2J6Z3Z.

Please do not reply to this automated response.

Feedback will be provided to you within 24-working hours.

For any further assistance please contact our call centre ********** .

Thank you Vodacom Business Support.

-----Original Message----- From:Yusuf Lockhat; To:VBS Admin; Cc:Javed Hoosen;Baba, Mahmood, Vodacom South Africa (External); Subject:Debit Order Cancellation

Good Day Trisha Chetty

Please see attached as requested

Kind Regards

Yusuf Lockhat ********** ********** This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. ?This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "