poor service yet again

Very unhappy with this service provider, last month i called to cancel my wifi contract, the guy told me I can only cancel on the day the contract expire otherwise I will pay a penalty for early cancelation. On the 28th of April I called again to cancel, as this was the day he told me to cancel, the lady then told me she will cancel this contract. On the 1st of May I went to a Vodacom shop to make sure the contract was cancel, they told me that there is nothing cancelled and I will have to call again as they cant cancel, they logged a call, with ref: ***.

my contract expires end April and i did ask for cancelation, due to Vodacoms poor service i will need to pay end May again. I wont pay this account and will block my debit order as i told vodacom to cancel. they are fast to take our money and offer upgrades but cant even close a contract we no longer need.., i wont ever deal with them again.. arrogant call centre people and no service from them... ps) if my account gets debited end of May you will repay me!!!!!!