Poor service, yet again!

Not too surprised by finding myself writing another review on Vodacom's poor service!!

Upgraded my contact on the 1st op september 2018. This morning Vodacom removed all my internet settings due to the "open order" reflecting on their side.

Firstly, I would like to remind Vodacom : I did not ask for a migration, the migration was given to me! Due to my contract not being available anymore Secondly: My account is up to date and Vodacom has no reason on withholding my settings.

Solution offered: Vodacom has offered to load Data on another number for me. Firstly, where do I get the second phone to work the data from? Secondly, does Vodacom expect me to buy another sim card for something that is a fault on their side and not mine????

Short story: I will not be able to make any mails, or go any any internet sites for work or private reasons due to Vodacom not being able to solve the problem in due time.