Poor service yet again

<p>I upgraded my contract in Dec 2016 & changed my package from a smart s to a uchoose option. I received my new upgrade deal and for the 1st week or 2 everything was fine. Come into the last week of the year all my incoming calls are coming through as unknown even the numbers on my contacts. I phoned vodacom call center & was advised that the caller id was not set & the consult advised that she would set it up. She advised me to wait about 15 mins & to restart my phone & all will be well. Not!</p> <p> </p> <p>1st week in Jan 2017 I then went to the glen vodacom store where they proceeded to call the call center again & was told this time to wait 24 hours & it should be fine, it's been 3 weeks & still nothing.</p> <p> </p> <p>I called the call center yesterday & was told again that it was sorted but low & behold my incoming calls are still coming in as unknown.</p> <p> </p> <p>I called in again this morning & spoke to a rather unfriendly consultant who gave me a whole nother story & when asked to speak to a supervisor I was out on hold for quite a long period of time.</p> <p> </p> <p>All I want is for my caller id to be set up permanently, this seems to be a task that vodacom cannot assist with. </p> <p> </p> <p>I believe it's time for a cancellation I cannot deal with this poor service any longer for the past 7 months I have been having issues with vodacom. Time to port my number. Thanks for nothing vodacom.</p>