AJ
Ann J
1 reviews | Active since Dec 2018
20 Jul 2022, 13:09
Poor service with Vodacom
This company is tempering with my mental state and is driving me insane. Been waiting on their departments to call me for months on end and now they sending me collections letters without resolving my complaints. Sadly I can't find a contact number or email address for the telecommunications ombudsman
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Replies (2)
Vodacom's replyOfficial
20 Jul 2022, 14:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2022, 14:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AJ
Ann J's updateReviewer Update
01 Aug 2022, 14:58Not true! They shuff me all around and say they will call back but don't return my calls
AJ
Ann J's update01 Aug 2022, 14:58
Reviewer Update
Not true! They shuff me all around and say they will call back but don't return my calls