1 reviews | Active since Oct 2017
Poor service with Vodacom
I have lost my ID in April 2016.somebody is using it to open accounts without my knowledge.I reported my case to Vodacom store and sent my documents.they kept on transferring me to other people and each of them wanted my documents through email and faxes.I sent them several times but never got any feedback.it is now handed over to the attorney to settle it.please help to know what is going on.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team