ML
Mario L

1 reviews | Active since Jul 2017

11 Oct 2018, 13:20

Poor Service with no reliable information

Poor, Poor unprofessional Service. Being charged for queries that can't be resolved. The only good thing Vodacom are good for is getting you a bad credit record name and no response from their legal or subscriber collections team.

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2018, 14:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Oct 2018, 14:56
Official

Dear Mario,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved.

Regards

Ashwin Abdurahman

Consumer Website Team(SA)