MS
Michael S
1 reviews | Active since Oct 2019
23 Oct 2019, 13:44
Poor service with cell contact upgrade
I app**** for an upgrade and the service delivery from their chosen courier service Ram Courier is absolutely terrible. They are a blight on the image Vodacom is trying to create. Vodacom has shown a poor choice in choosing this service provider. Ram's rating on this site is 2.2 stars.
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Vodacom's replyOfficial
24 Oct 2019, 07:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2019, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Michael S's updateReviewer Update
12 Nov 2019, 10:22Vodacom called to say they are attending the problem.
MS
Michael S's update12 Nov 2019, 10:22
Reviewer Update
Vodacom called to say they are attending the problem.