EM
Elsabie M

1 reviews | Active since Dec 2019

11 Mar 2021, 09:51

Poor service. Waiting from 23/2/2021 to get issue resolved.

Service Request SR*** status has been changed to 'Pending' status. SR Number SR*** Abstract Sales Order (SO***) number SR2102 Status Pending Status Reason Opened 02/23/2021 10:39:38 AM Area FTTH Technical Support Priority 1-Critical Customer DYNAMIC MESH SUPPLIES Site NIGEL (ZE2***5) Dear ELSABIE ALETTA CORNELIA MEYER,

Please note that your service request has been pended.

SR Reference Number:

SR***

Customer:

DYNAMIC MESH SUPPLIES

Site:

NIGEL (ZE2***5)

Service Request Status:

Pending

Service Request Sub-Status: This service request was opened on 23 February. No feedback, no issue resolved. How long will this take to get resolved. Poor poor service from a top leading provider.

Service Request Reason:

System Support Specialist: Jaravani, Le****ia

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2021, 10:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team