MR
Mubeen R

1 reviews | Active since Feb 2015

01 Mar 2018, 13:20

Poor service vodacom upgrades di

TERRIBLE SERVICE FROM VODACOM.

I had upgraded in december with vodacom direct and i am still awaiting my simcard that they never had stock of.

Ive called them on numerous occasions and still have not received my simcard. With service like this i should've never upgraded.

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2018, 14:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team