CO
Corrie O
1 reviews | Active since Sept 2020
25 Sept 2020, 12:58
Poor service Vodacom Mall@Reds
What a terrible experience sending in your brand new Samsung Note 20 for testing. Sent in by Vodacom Mall@Reds. Paperwork says 5 working days. Now after 11 days (and after the manager shouted at me on Wednesday that it would be back Friday) I hear today that I'll have to wait another 3 days. What wonderful service. All of them just shrugging their shoulders. Not their problem. Totally not happy with service of Vodacom Mall@Reds. Pathetic service actually.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
25 Sept 2020, 14:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2020, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team