Poor Service- Vodacom LTE/DATA

Dear Vodacom, I have email you and till today there been no reponse to my email. i recently took a Data/LTE contract and cannot have a stable connection nor access to the internet. As i type this i am connected to the Vodacom Router but no Internet Access- I pay for a service which i expect you to deliver but unfortunately you have not done so, From 03 Feb 2025 to 07 Feb 2025 they has been no or little internet coverage- In this time i have to make other arrangements to work. Very disappointed, that you cannot even let the user name that there is a problem. And please dont ask me to go to the nearest Vodacom dealer as some staff are abit ***********