Poor service Vodacom Insurance

Vodacom insurance is terrible. I am trying to sort this out since July 2022. I have previously report this poor service on Hello Peter. I was phoned back by Vodacom 17:20. Taken in account that this is a business account, I told the guy to phone me back in the following day in working hours to sort out this account. Surprise!! Nobody called back. I have received my invoices again and still not sorted out. I am currently paying insurance for two devices. You cannot phone because business customers are not assisted via phone, you need to write emails which nobody reads/answered. I am on the point to cancel our debit order until this is resolved. It seems that is the only way someone will attend to our query. PLEASE ATTEND TO OUR QUERY IN BUSINESS HOURS (08:00-15:30)