POOR SERVICE, VODACOM FIBRE

I signed a month-to-month fibre contract and paid installation and lease fees on the router. I gave a one-month calendar notice to cancel the contract as per the terms. I now receive cancellation quotation for almost three thousand rand to pay for the router and other fees that are only "brought forward" (no explanation). When I phoned them, the consultant of course sighed heavily, treated me like garbage (long silences and unhelpful) and when I asked to speak to another consultant, I was refused. I am getting a stop order on this account in the meantime. Vodacom, not that you care, but as always, UNACCEPTABLE