Poor Service Vodacom Fibre

Vodacom Fibre at Estate d Afrique: Vodacom was quick to negotiate a deal to install Fibre where they promised 'heaven'. Needless to say, once you sign on the dotted line you have NO chance to get any service from Vodacom. The only service they give is to inform you that you have to fill in forms, communicate via **** messages etcetera etcetera. This can go on for two weeks with nothing actually been done to fix the problem of no WiFi connection. Since our installation on the first day that had a weak signal, they informed us to buy a booster which we did. The problem was not fixed. Vodacom has appointed a 'consultant' to sweet talk the customers. He has the title but has no interest in really giving a service or fixing problems and giving any after service as stipulated when they tendered for the contact in the first place. It is shocking that Vodacom can allow this poor service. I suggest that Estates in the area that want to install Fibre look at alternatives. Vodacom needs competitors, maybe they will re-think their arrogant approach and nurture future clients. B Joubert