vS
vanie S
1 reviews | Active since Feb 2021
19 Feb 2021, 16:19
Poor service Vodacom Fibre
Been without fibre for one week now. There has been no response from Vodacom other than our team is working on it. Lack of service delivery is pathetic. Please explain, what is the problem and how do you plan to fix it? What will it take for Vodacom to proactively communicate with me?
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
20 Feb 2021, 11:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2021, 11:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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vanie S's updateReviewer Update
20 Feb 2021, 11:38I am eagerly waiting for your consultant to call
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vanie S's update20 Feb 2021, 11:38
Reviewer Update
I am eagerly waiting for your consultant to call
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vanie S's updateReviewer Update
20 Feb 2021, 18:06Dear Vodacom it is 18h05 and no one has called me as yet today. Another day without wifi!!!
When can I expect a consultant to call me?
When can I expect a consultant to call me?
vS
vanie S's update20 Feb 2021, 18:06
Reviewer Update
Dear Vodacom it is 18h05 and no one has called me as yet today. Another day without wifi!!!
When can I expect a consultant to call me?
When can I expect a consultant to call me?
vS
vanie S's updateReviewer Update
24 Feb 2021, 20:16Yes thanks 1 week later all sorted out.
vS
vanie S's update24 Feb 2021, 20:16
Reviewer Update
Yes thanks 1 week later all sorted out.