NJ
Nicolette J
1 reviews | Active since May 2020
05 Jun 2020, 16:59
Poor service-Vodacom Fibre
I app**** for Vodacom Fibre in April.Everything approved.Still waiting for installation!Case escalated numerous times with no success!They promised to make LTE available,still waiting!!!Going for 2 months no...they are still escalating!!Pathetic!!
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Vodacom's replyOfficial
06 Jun 2020, 17:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jun 2020, 17:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team