Poor Service : Vodacom Fiber Application/Installation

Worst service provider! I had completed an Application form and same was successful ONE MONTH AGO and I have yet to receive any feedback regarding installation. We were promised installation the very same week! I now learn that Vodacom made an error on their side and that we need to cancel and take a new contract which is going to cost me more. I still agreed, only to find out that no such order was processed as promised. I will never refer anyone to Vodacom! No agent is ever able to assist. And there never is a manager to speak to to escalate the issue. We spoke to a Supervisor by the name of Sipokazi who insisted that she would call us back and ensure that our order is processed and it has been a week and we have not received any feedback since. Spoke to various other agents namely, Ryan, Amanda, Lowazi, Andrea, Cindy, (among others as we have to call through every single day!) Pathetic service!