Poor Service Vodacom

On Friday 25 June at 13h00 my phone account with Vodacom stopped working. My call got rerouted to an automated answering service saying it's suspended. Phoning *** was told my acc is not in arrears and rerouted to customer care spoke to an very rude person Odisani was told there is a block and he will escalate my query it will take 24 hours to resolve. On Saturday 26 June I again called the customer service as my number was still blocked I was tod there was attempted ***** on the number with no explanation surprised at this I proceeded to Vodacom Springs Mall to be helped by a very nice gentlemen Neo also mentioned ***** but assured me it will be sorted and spoke to someone at ***** disputes asking to lift the admin block he was told to send a mail which was done.It is now Monday 27 June still phone is blocked In all interactions with Vodacom I explained that I am self employed and use the phone mainly for business they don't seem to care I have lost income on Friday and will again today as customers and suppliers can't get hold of me via whatsapp phone or email