NM
Ntsako M
1 reviews | Active since Nov 2013
23 Apr 2020, 16:54
Poor Service Vodacom
Called in to ask for a premature contract cancellation, first person tells me I must pay R1500 the second person tells me R1075, now I ask if my account will be debited, she doesnt know (Nomthandazo) Ref 1-85qf-519. I ask to speak to a manager she says no because she explained everything that she needed to. I will never take a contract with vodacom again, I advise people to be wise and stay away
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Apr 2020, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Apr 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team