EK
Eleanor K
1 reviews | Active since Oct 2020
19 Dec 2021, 12:56
POOR SERVICE VODACOM
Purchased electricy I suceesfully loaded my vouchers. I have not obtained my tokens to load my electricity. I was told by Ziivhuya it will take up 72hours to resolve. What should one do without electricity in the meantime
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Vodacom's replyOfficial
19 Dec 2021, 20:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2021, 20:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team